Corporate Traveller Specialisation | Indigenous

Business travel for the Indigenous market.

Our travel managers are familiar with the names of many frequently visited regional towns and have an excellent understanding of what travel options are available in each area.

Corporate Traveller is the leading travel management company (TMC) for Australia's Indigenous sector.

We have an in-depth knowledge of regional destinations frequently visited by Indigenous travellers and have developed a thorough understanding of the culture and specific requirements of Indigenous travel. Our travel managers have an excellent grasp of timetabling and connections between regional ports and capital cities and know how to get your people in and out of remote locations safely, efficiently and cost effectively.

With more than 17 years of market specialisation and an extensive portfolio of businesses that work in or provide services to the Indigenous sector, Corporate Traveller can be relied upon for flexible, personal and expert travel management services.

Unique culture

Corporate Traveller fosters a culture of industry and market specialisation which helps our travel managers to provide a dedicated service. Staff are provided with ongoing training, professional development, cultural learning and are encouraged to engage proactively with local Indigenous communities.

As an example of this - Corporate Traveller business manager Dwayne Good, who works with many of Corporate Traveller's Indigenous clients, currently is the vice chair person of the South East Queensland Indigenous Chamber of Commerce and is also involved with a number of initiatives to help improve the employment and business skills of Indigenous people.

Corporate Traveller is also the only travel management company in Australia to offer an Indigenous travel management service that actively supports indigenous employment, training and professional development.

Travel experts for Indigenous businesses

Our expertise covers all aspects of corporate travel including:

Destinational expertise

• Our travel mangers have comprehensive destination knowledge for city, regional, interstate and international bookings.
• Whether your people are travelling to Bamaga, Aurukun, Kowanyama or Doomadgee in North Queensland; Gooda Binya or Karrku in Western Australia; KalungKakurriji or Bindoola in the Kimberley Region or Katherine and Nhulunbuy settlements in the Northern Territory; our travel managers are familiar with the names of many frequently visited regional towns and have an excellent understanding of what travel options are available in each area. Cultural understanding
• Corporate Traveller understands the importance of building and maintaining strong relations with clients. We do this by conducting regular face-to-face meetings and maintaining frequent online and phone contact.
• Our travel managers are also in tune with the corporate culture of each client. Corporate Traveller's flexible service delivery is well matched to organisations where company-wide input is required as part of their decision making process.
• Personal preferences - our travel managers are flexible and diligent when it comes to personal preferences for business travel. Individual requests regarding mini bars in hotel rooms, phone service availability and flexible payment options, including chargeback facility, where a credit card is not available can be easily organised.

Best practice air travel

From experience we know there are a number of issues when it comes to air travel to regional destinations. One of the biggest challenges is that smaller aircraft are used on most regional routes, which means availability can be limited during peak times or for last minute bookings.

Because of this we recommend our clients book and pay for their airfares as early as possible. Our research indicates travellers will pay almost $1000 more for a return ticket from Cairns to any of the regional destinations at Cape York if they book last minute, rather than two or more weeks in advance.

Our travel managers will also make it their business to know which companies or travellers require flexible tickets for their air travel and will advise which airlines will hold air credit.

In addition, Corporate Traveller has long-established supplier relations with carriers that service remote locations such as Cairns-based airline Skytrans. Our close working relationships with suppliers gives businesses a competitive edge on their air travel.

We will also:

• Source the best available travel route based on route directness, cost of fares, company travel policies and individual booking requirements.
• Align your charter flight arrival time with scheduled departure times.
• Book charter flights for group travellers to drive cost efficiencies.
• Minimise travel time for one-way itineraries using best travel options for itineraries with fly, drive or charter components.

Accommodation experience

Few regional hotels will agree to contract rates therefore it is essential clients have an expert on board like Corporate Traveller, which has the negotiating experience and strength to secure travellers the most competitive hotel rates. In many cases, we can also make changes to accommodation bookings at the last minute without penalty because of the regularity of our bookings and our relationships with suppliers. We are often also able to cancel on short notice.

We will also:

• Use our corporate negotiated rates to source the most competitive deals
• Book the most appropriate accommodation in regional areas to suit individual needs.
• Confirm client preferences for share facilities.
• Advise of onsite restaurant or if there is 24-hour room-service.
• Set up chargeback facilities at properties for client expenses. Car hire that drives savings: Corporate Traveller understands the challenges posed by ground travel in regional and metropolitan areas. As such we will advise clients about the availability of car hire in each location you're travelling to. We will also help you:
• Coordinate one-way car hire if required
• Modify car hire arrangements to suit individual requests.
• Check fleet availability to ensure 4WD vehicles are available when required.
• Advise clients on what vehicle types are needed eg dual cab or a single cab 4WD ute, troop carrier or standard type of 4WD or other type of vehicle.
• Streamline connections between commercial flights and car hire.
• Arrange transfer between charter airport and commercial airport.