Media Releases

29 Oct 2011

Travel update - Qantas grounds fleet

Qantas CEO Alan Joyce has grounded the carrier's entire domestic and international fleet effective immediately.

Aircraft currently in the air will complete the sectors they are operating. However, there will be no Qantas domestic departures or international departures anywhere in the world until further notice.

Jetstar flights, QantasLink flights and Qantas flights across the Tasman operated by Jetconnect will continue. Express Freighters Australia and Atlas Freighters will also continue to operate.

Customers booked on Qantas flights should not go to the airport until further notice. All passengers due to fly with Qantas in the next 24 hours are advised to contact Corporate Traveller for assistance with re-bookings.

We have mobilised travel booking teams to assist clients with re-bookings. Due to the volume of enquiries, there may be extended waiting times. We appreciate your understanding on this matter.

For further information please contact your travel manager or call 1300 131 285 for emergency after-hours assistance.

Travellers can also visit Qantas.com.au for the latest updates including information on assistance with accommodation and ticket refunds.