Latest Travel Industry News

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Industry news 24 January 

Qantas ditches arrivals lounge access

Qantas will no longer offer an arrivals lounge to first and business class guests travelling through London Heathrow’s Terminal 3. Those wishing to avail themselves of an arrivals lounge can pay to access Plaza Premium’s arrivals lounge, which can be found after passing through immigration.

Virgin Economy Light 

Virgin Australia is launching a new fare type. Economy Light offers guests greater flexibility and value but features more restrictive conditions than a standard economy class ticket. Economy Light fares are non-upgradable, non-changeable, non-combinable, non-refundable. Seat choice is only allowed within the check-in window, check-in luggage is restricted to one piece (up to 23kg) and travellers earn only 0.25 Velocity Points per mile, however in-flight services such as food, drinks and entertainment are still included. The new fare will be available on all Virgin Australia-operated long-haul services departing Australia from 23 April. 

Avani to open in Kenya  

Avani is opening its first property in East Africa later this year. The Avani Nairobi Suites will be located in the Westlands area of the Kenyan capital, offering 120 suites, a restaurant and rooftop bar as well as an indoor pool and gym. . 

Industry news 23 January 

Rydges Sydney Airport revamp

The Rydges Sydney Airport hotel has completed a revamp of its public spaces. The properties lobby and bar have been updated and a new signature restaurant added. The new décor features sustainably sourced Tasmanian oak, earth-toned rendered walls and Australian-sourced marble as well as floor to ceiling windows offering natural light.

Wuhan quarantined

All flights and trains to and from the Chinese city of Wuhan have been suspended. The move aims to contain the spread of a deadly coronavirus outbreak. The Department of Foreign Affairs and Trade’s latest Smartraveller advice recommends not travelling to Hubei Province and that those that do should avoid high-risk areas such as farms and markets and follow the advice of local authorities as to whether wearing a mask in public is mandatory. They also suggest that anyone who has travelled to Wuhan recently and develops symptoms of respiratory illness contact their doctor.

JAL adds first class to Japan 

Japan Airlines is switching aircraft on its Sydney-Tokyo Haneda route. A B777-300ER aircraft will replace the current B787-9 operating the route from 2 September with the move adding the only first class offering on direct flights between Australia and Japan. The four-class cabin configuration will also feature the carrier’s Sky Suite in business class as well as premium economy and economy seating options. Elsewhere, the airline’s current Sydney-Tokyo Narita service will move to Tokyo Haneda from 29 March.

GPU Green expands

Ride-share company Get Picked Up has is expanding its sustainable GPU Green service. The company has plans to grow its fleet of Tesla Model 3s from 5 to 100 over the course of this year. The cars provide a zero-emission service to clients seeking to reduce their carbon footprint or meet green procurement objectives. GPU Green offers mostly corporate and airport transfers and is available in Sydney Melbourne and Brisbane. 

New Pullman Rotorua 

Accor has opened a new hotel in Rotorua. The 130-room Pullman Rotorua features a restaurant, bar, and gym as well as an executive lounge and a choice of meeting and event spaces catering for groups of up to 120 guests. 

Industry news 22 January 

Emirates fare hike

Emirates is preparing to hike fares from Australia to Dubai and on all long-haul routes. Year-round economy class return fares will rise by $30, while business class year-round return fares will increase by $120. One-way year-round fares will increase by $15 and $60 respectively. Changes come into effect from 29 January, with some exceptions applying to selected London fares. First class airfares and fares from Australia to Asia and New Zealand remain unchanged. 

voco makes Auckland debut 

InterContinental Hotels Group has plans to debut its voco brand in Auckland. The 200-room voco Auckland City Centre and 294-room Holiday Inn Express Auckland City Centre will be part of a dual-branded property. The two hotels will have separate branding and guest entrances but will share facilities including an all-day dining restaurant and bar, a gym. The property is set to open in 2021.

Avani Dubai launch

Avani Hotels & Resorts has opened a new property in Dubai. The 360-key Avani Ibn Battuta is located adjacent to the Dubai Metro and offers easy access to the Dubai Marina and Dubai Expo 2020 site. The hotel features a choice of dining venues, a swimming pool, gym and meeting space.

Industry news 21 January 

Virgin/ANA link-up

Virgin Australia has signed a codeshare deal with All Nippon Airways (ANA). The move, which follows news of their soon-to-launch Brisbane-Tokyo Haneda service, will initially see ANA codeshare on six domestic Virgin Australia routes (Brisbane, Melbourne, Sydney, Adelaide, Cairns, Canberra and the Gold Coast) from 30 January. Later in the year, the two carriers will expand their domestic codeshare in Australia, launch an international codeshare between Japan and Australia and a domestic codeshare within Japan as well as reciprocal frequent flyer benefits.

Crowne Dubai open

The Crowne Plaza Dubai Marina, part of the InterContinental Hotels Group, is now open. The 273-room hotel features a choice of dining venues, indoor and outdoor swimming pools and a gym as well as a 460sqm of meeting and event spaces, including a ballroom.

Industry news 17 January 

Accor Live Limitless partnerships

Accor’s new lifestyle loyalty programme, ALL - Accor Live Limitless, provides members with access to money-can’t-buy experiences across sport, music, food and entertainment, both within and beyond the group’s hotels. As an Official Partner of the Australian Open, Accor will offer loyalty members opportunities for behind-the-scenes tours, photo opportunities with the trophy, and the chance to meet leading players. Adding further value, Accor has also announced a new strategic partnership between its loyalty programme and South East Asia's leading super app, Grab. The deal gives members access to rewards and benefits including the ability to transfer points across programmes. GrabRewards members can use their points to access “money can't buy” experiences through Accor's 39 brands, while ALL members will soon be able to redeem their points for GrabRewards partner benefits.

Mercure for Sunshine Coast

The Best Western Plus Lake Kawana Waters has been rebranded as the Mercure Sunshine Coast Kawana Waters. The 81-suite property features a restaurant, bar and a range of meeting venues catering for groups of up to 130 guests.

Industry news 16 January 

Hyatt focuses on corporate wellness

Hyatt Hotels Corporation has teamed up with meditation and mindfulness app Headspace to launch a global wellbeing collaboration. The program, which is set to launch in Hyatt hotels around the world “in the coming months”, aims to offer mindfulness exercises, guided meditations and sleep content to Hyatt corporate customers in the form of Headspace meeting packages, as well as free-to-access in-room content. 

China Southern boosts Melbourne

China Southern is boosting capacity on its Melbourne-Guangzhou route. The carrier has switched from an A330 to an A380 operation until 14 February to meet increased demand. The A380 offers first, business and economy class seating options.

Shanghai-Perth route on trial

China Eastern Airlines’ is trialling a new Perth-Shanghai route. The direct service will operate three times weekly until 17 February on A330 aircraft. If it proves successful, the seasonal trial will move to a year-round operation.

Industry news 15 January 

Virgin adds Kununurra 

Virgin Australia plans to launch a three times weekly Melbourne-Kununurra service later this year. Operating from 15 May to 23 August, the service will utilise Alliance Airlines Fokker 70 aircraft.

Industry news 10 January 

Cathay aircraft switch

Cathay Pacific plans to switch aircraft on its Hong Kong-Sydney route. Effective from 29 March, the carrier will operate replace its existing A330 and B777 services with an A350-900XWB aircraft.

Qatar frequency boosts

Qatar Airways is upping the frequency of select European routes. The carrier will increase its Doha-London Gatwick services to 18 per week during April, June and October (up from 14), while flights between Doha and Dublin will rise from 11 to 14 times weekly from July to October. Elsewhere, the carrier will boost services from Doha to Lisbon from seven to 13 flights per week from June.

Industry news 9 January 

Virgin trims Tamworth

Virgin Australia plans to trim its Sydney-Tamworth services. The carrier will reduce the frequency of services on the route from 14 times weekly down to six times weekly. 

Emirates adds vegan

Emirates is offering an additional plant-based option on its first and business class menus during January. The menu addition will feature on flights from Dubai to select countries (including Australia).

SQ ups Kolkata

Singapore Airlines is boosting its Kolkata services. Effective from 29 March, the carrier will offer five times weekly services on the route, up from four. The move comes as Singapore Airlines’ subsidiary SilkAir is set to axe its three times weekly Kolkata service.

Industry news 7 January 

Hobart expansion delays

Expansion work at Hobart Airport has been hit by delays that are likely to push back the launch of international flights from the state. Initially flagged for late 2020, a revised estimate is for international flights to commence in 2021, with services to Asia, New Zealand and the US all being sought.

Industry news 6 January 

China Southern out of SkyTeam

China Southern Airlines is no longer part of the SkyTeam Alliance. However, codeshare deals with select SkyTeam member airlines remain in place, notably Air France, Delta, Korean Air and Vietnam Airlines. A new frequent flyer scheme is under development and the carrier has also negotiated new bilateral codeshare deals with American Airlines, Emirates, Finnair, British Airways, Japan Airlines, Qatar Airways and Qantas. 

Industry news 11 December 

Pan Pacific goes green in the Lion City

In January 2020, the Pan Pacific Hotels Group will unveil a new brand, PARKROYAL COLLECTION Hotels & Resorts. The move coincides with the rebranding of the Marina Mandarin to become the PARKROYAL COLLECTION Marina Bay with the PARKROYAL on Pickering also converting to the new brand. The new collection will offer more than just a name change. From eliminating single-use plastics to going for greener in-room amenities, these hotels will be more environmentally sustainable as the hotel group seeks to reduce its carbon footprint globally.

Industry news 29 November

Delta allows Velocity upgrades

Virgin Velocity frequent flyers can now use points for upgrades on Delta Air Lines. Upgrades are only available on VA Getaway, Elevate or Freedom fares for codeshare services with Delta and must be requested via the Velocity Contact Centre.

United trims MEL-LAX

United Airlines is extending its seasonal reduction in the frequency of its Melbourne-Los Angeles route. Effective from 1 February, the service will operate only four times weekly until at least November next year.

Marriott India Expansion

Marriott International has plans for six new hotels in India. New additions opening between 2021 and 2025 include W, JW Marriot and Moxy hotels in Bengalaru and another Moxy-branded property in Chennai.

Industry news 28 November

Accor loyalty revamp

Accor has plans to revamp its Le Club AccorHotels loyalty scheme. Relaunching as “ALL - Accor Live Limitless”, it will encompass the hotel group’s 30-strong brand portfolio, with members also able to earn points for onsite food and beverage purchases. In early 2020, a new Diamond tier will be added, as well an “invitation only” status level. Platinum members will be able to access new benefits, including up to 12 “Suite Night” upgrades, executive lounge access and high-speed wi-fi where available. The changes will be accompanied by a new app and website that will debut soon. 

Industry news 27 November

Emirates schedule rejig

Emirates plans to change the timings of its Melbourne-Singapore-Dubai service. The changes come into effect from 29 March 2020, with flight EK405 now departing Melbourne at 2.25a, and arriving into Singapore at 8.15am, and Dubai at 1pm. The return service (EK404) will now depart Dubai at 9.15pm, arriving into Singapore at 8.50am (+1) and Melbourne at 7.35pm. Anyone with existing bookings on these services will automatically be moved onto the rescheduled flight. If the change of timings means that your onward flights no longer connect, speak to your travel manager to adjust your booking.

Radisson RED Perth debut 

Australia’s first Radisson Red property is set to make its debut in Perth. Opening in 2022, the 129-room hotel will be located in West Perth near the Perth Convention and Exhibition Centre and will feature a restaurant, rooftop bar and swimming pool as well as 160sqm of meeting space. 

Novotel Christchurch Airport opens

Accor has opened a new it’s latest airport hotel. The 200-room Novotel Christchurch Airport is located adjacent to the terminal building and just 15 minutes from the city centre. It features a restaurant and bar, a gym, and a range of meeting and event spaces.

Industry news 26 November

Emirates boosts baggage allowance

Emirates is upping the baggage allowance on Saver Fares from Australia and New Zealand. Effective immediately, newly ticketed T, L and Q class saver fares will be entitled to 30kg of checked baggage, while the allowance for tickets issued on/before 25 November 2019 will remain at 25kg.

Ritz-Carlton, Pune

Ritz-Carlton has opened a new property in Pune, India. The luxury hotels features 198 rooms, a variety of dining venues, a rooftop lounge, wellness spa, fitness studio and yoga deck. The property also boasts 3,250sqm of meeting and event space, including a 670sqm ballroom.

Industry news 25 November

New Air NZ Auckland regional lounge

Air New Zealand has opened a new Regional Lounge at Auckland Airport’s domestic terminal. Located on Level 1, the new expanded lounge includes seating for up to 265 guests, a bar/barista service, a buffet of light refreshments and a self-service drinks station. The lounge also boasts a new undercover drop-off zone for easy access.

Hyatt dual brand for Vietnam

Hyatt Hotels Corporation is planning a new dual-branded project in Vietnam. Set to open in Ho Chi Minh City in 2023, the 300-room Hyatt Place Saigon, District 7 will feature a café/bar, fitness centre and outdoor swimming pool as well as a range of meeting rooms, while the 250-key Hyatt House Saigon, District 7 will accommodate extended stay guests in studio and one-bedroom apartment-style suites with fully equipped kitchens and separate living and sleeping areas. They will both be located in the Eco Green Saigon development, which is less than three kilometres from the Saigon Exhibition and Convention Centre and five kilometres from the CBD.

Industry news 22 November

Qantas domestic boarding changes

Qantas has updated its ‘premium boarding’ procedure on domestic services. Effectively immediately, Business class passengers and top tier frequent flyers (QFF Gold and above, and oneworld Sapphire and Emerald equivalents) will be able to board before other customers. General boarding will not open up until all queued priority customers have boarded the aircraft.

Delta rolls out latest cabin offering

Delta Air Lines is rolling its remodelled interiors out on a number of key routes. Upgraded B777s featuring the latest Delta One suites, Premium Select, Comfort+ and Main Cabin offerings will fly international routes from Los Angeles to Paris, Shanghai, Sydney and Tokyo. Meanwhile, revamped B767-400s will operate on the carrier’s New York JFK services to London Heathrow, Brussels, Nice and Zurich as well as its Boston to London route.

Cathay enhances inflight experience

Cathay Pacific is set to roll out a range of onboard upgrades across all classes. Enhancements include a soft mattress and larger sleeping pillow as well as slippers for First and Business class travellers, while long-haul Economy class will see new menus curated by Hong Kong-based Black Sheep Restaurants.

Industry news 20 November

Mercure Bendigo

Accor has plans to rebrand the Quest Schaller Hotel Bendigo to become the Mercure Bendigo Schaller. The 118-room hotel will open under its new name on 6 December. The properties features a cafe/ bar, fitness centre and a meeting room and is located close to Bendigo Central Township and La Trobe University.

Industry news 18 November

Qantas opens its new Singapore first class lounge 

The new Qantas Singapore First Lounge at Singapore’s Changi Airport has officially opened. The lounge is located in the D-gate wing of Terminal 1 and offers seating for up to 240 travellers. Features include a dining room with a live cooking station, a cocktail bar, plenty of charging points and 10 spacious shower suites. The lounge can be accessed daily from 2.30pm until midnight by Qantas First Class travellers as well as Platinum, Platinum One and Chairman's Lounge members and Oneworld Emerald equivalents.

Marriott Thailand expansion

Marriott International has signed a deal to add three new hotels in Thailand. The hotels will be spread across three global brands and two different locations. They include a 248-room Courtyard by Marriott set to open in Phuket Town in late 2020 and a 900-room Marriott Marquis and 398-room JW Marriott hotel, which will both open in Pattaya in 2024. The latter properties will offer a combined convention, event & meeting space of approximately 10,000sqm.

Cathay brings back Betsy Beer

Cathay Pacific is once again serving its signature craft beer. Originally offered in First and Business class, Betsy Beer, with a new look and taste, is now available in all classes of travel on long-haul flights between Hong Kong and the UK. It is also being served in the Cathay Pacific lounge at Hong Kong International Airport. 

Qatar Airways rolling out new faster services 

Qatar Airways plans to roll out a high-speed satellite service across 70 long-range B787 and A380 aircraft during 2020. The move will see the addition of live TV channels to the in-flight entertainment offering as well as faster wi-fi.

Industry news 15 November

Qantas lands second ground-breaking flight

The second Qantas Project Sunrise ultra-long-haul test flight has landed. The carrier’s Boeing 787 Dreamliner flight from London Heathrow to Sydney took 19 hours and 19 minutes. The successful direct flight follows a similar non-stop New York to Sydney flight last month. On both flights, minimal passengers and crew were part of a research study to assess passenger wellbeing on ultra-long-haul services. A final research flight between New York and Sydney will be complete the data collection phase, after which results will be analysed before deciding whether or not to roll out these non-stop routes. If approved, these services are set to commence in 2023.

Emirates drops Brisbane frequency

Emirates cutting the frequency of its Brisbane services. Effective from 31 March, the carrier will drop its daily service from Brisbane to Singapore but will maintain its double daily direct service to Dubai. Emirates flights from Melbourne to Singapore remain unchanged, while those wishing to fly from Brisbane to Singapore will be able to do so with Emirates’ codeshare partner, Qantas.

Industry news 14 November

Rydges adds new Sydney hotel

The Holiday Inn Old Sydney is set to be rebranded as the Rydges Sydney Harbour. The change comes into effect from 14 January, with the hotel to undergo a major revamp of the hotel, including its bars and restaurant.

voco Riyadh opens

InterContinental Hotels Group has opened its first voco hotel in Saudi Arabia. The 438-room property is located in the country’s capital city, Riyadh. It features a choice of dining options, a gym, swimming pool and spa as well as 22 meeting and event spaces, including a ballroom catering for groups of up to 1,200 guests. Two more voco hotels are set to open in the country early next year, in Makkah and Al Khobar.

Industry news 13 November

Qantas axes Beijing

Qantas will cease to fly its Sydney-Beijing route from March next year. Any travellers with bookings beyond this date will be reaccommodated on services offered by codeshare partner, China Eastern, or can request a refund/fare credit.

Industry news 11 November

Novotel Parramatta revamped

Novotel Sydney Parramatta has completed a $6.5 million revamp. All 194 guest rooms and suites have been refreshed with a new chic, urban design. The property also features a restaurant and lounge, a gym, outdoor swimming pool and spa as well as 11 flexible function spaces including a pillarless ballroom.

Industry news 8 November 

Virgin Australia rationalises routes 

Virgin Australia is set to cut more domestic and international routes from its network. The carrier’s Canberra-Perth route will cease on 6 December, Gold Coast-Perth on 19 January and Sydney- Christchurch on 29 April. This is in addition to the previously announced axing of its Melbourne-Hong Kong route on 11 February. Virgin Australia is also reducing the frequency of its Sydney-Tamworth service from twice-daily to six times per week and its Sydney-Auckland route from 19 to 14 services per week. Meanwhile, the carrier will launch its new Brisbane-Tokyo route on 29 March and a new Melbourne-Denpasar route from the same date, subject to regulatory approval. It will also up the frequency of its Adelaide-Brisbane route to five time weekly and add four additional weekly services between Sydney and Port Macquarie. 

Industry news 7 November

Pullman Adelaide overhauls event space

The top floor function and events space at the Pullman Adelaide Hotel is set to undergo a $1million refurbishment. Work will commence in December, with the area to receive a complete makeover, including new wall coverings, custom flooring, specialist lighting and state-of-the-art audio-visual equipment. The pre-function space will feature a refurbished bar facility and bifold doors to a balcony overlooking Hindmarsh Square and a glazed façade will open up panoramic views across the city and towards the Adelaide Hills. The main ballroom can host groups of up to 400 guests.

Industry news 6 November

Perth-Shanghai direct

China Eastern Airlines’ new direct flights between Perth and Shanghai’s Pudong International Airport is now open for sale. The trial service will run from 15 January to 17 February, with a permanent roll-out dependent on the popularity of the service.

Delta upgrades main cabin experiences

Delta Air Lines is upgrading its International Main Cabin experience. The new service includes a welcome cocktail, a hot towel service, bistro-style dining and on-demand snacks on long-haul routes.

Industry news 5 November

Plaza Premium Oz debut 

The Plaza Premium group is set to open its first Australian lounge in 2021. The lounge will be located in Sydney Airport’s Terminal 1. Sydney Airport will also be home to the only in-terminal airport hotel in Australia when the Aerotel opens there in Q3 of 2020.

Industry news 4 November

Qantas lounge access for sale

Travellers can now pay to access select Qantas First and Business class lounges. Lounges in seven airports are currently offering paid access, including Perth, Auckland, Wellington, Hong Kong and Los Angeles. Travellers not eligible for free access can pay for entry at the lounge.

Singapore lie-flat across Australia

Singapore Airlines is now offering its lie-flat business class product from all six major Australian cities. The change comes as the carrier deployed its new A350-900 aircraft on additional routes. The aircraft features leather business class seats that transforms into beds transform into 78-inch lie-flat beds.

Westin Myanmar

Marriott’s Westin brand will make its debut in Myanmar in late 2021. The Westin Yangon will feature 281 guestrooms and 90 serviced apartments as well as a choice of dining venues, a lobby lounge, pool bar and rooftop bar. Signature services and amenities will include a WestinWorkout Fitness Studio, the RunWestin program, and The Heavenly Spa by Westin. The property will also offer a range of meeting rooms and 2470sqm of conference and event space.

Industry news 31 October

Paid Qantas Lounge access 

Travellers can now access Qantas’ London Heathrow lounge in Terminal 3, regardless of which airline you are flying with or class of travel. Entry will cost £55 (A$103), with guests offered à la carte dining and drinks from a dedicated gin bar and cocktail bar. The lounge opens from 8am to 9pm daily but only has two peak use periods, prior to its Perth and Sydney flights at 11.55am and 8.35pm respectively. The paid access trial aims to generate revenue during quieter periods.

New Changi lounge on the horizon 

Singapore’s Changi Airport will see the opening of Qantas’ new first class lounge in early December. The lounge will be located at the opposite end of Terminal 1 to the Qantas Business lounge and will be open to guests flying in first class with Qantas or any of its oneworld partner airlines as well as Platinum-status frequent flyers and oneworld Emerald equivalents.

Industry news 30 October

Qantas and Virgin to share Haneda route 

The International Air Services Commission has officially granted one slot each to Qantas and Virgin Australia for new services to Tokyo’s Haneda Airport. New daily services will commence by 29 March, with Virgin Australia set to open Japan to the Queensland market with Brisbane-Haneda flights, which it may operate in partnership with All Nippon Airways. Qantas meanwhile must decide whether to replace its current Melbourne-Tokyo Narita service with a daily Melbourne-Haneda flight or add a second daily Sydney-Haneda service.

Industry news 28 October

China gets Joie de Vivre 

Hyatt Hotels Corporation has opened its first Joie de Vivre-branded property in China. The 202-room BEI Zhaolong Hotel is located in the Sanlitun area of Beijing and features an onsite restaurant, a 24-hour fitness centre as well as co-working spaces and meeting facilities.

United rolling out 3D seat preview

United Airlines is adding a new dimension to seat selection. The carrier is rolling out a new 3D view of its cabins so passengers can get a better feel of what their seat position is like. The virtual seat mapping is already underway and will progressively roll out across its fleet.

Cathay ups Perth  

Cathay Pacific has switched aircraft on its Hong Kong-Perth route. The carrier has replaced the A350-900 previously operating between the two cities with a new A350-1000XWB aircraft. The move represents a boost in capacity, adding 108 seats per day. 

Industry news 24 October

Qatar Airways sets sights on new lounge

Qatar Airways has announced plans to open the world’s largest airport lounge. The new Al Mourjan business class lounge will be located in the central concourse linking the current D and E concourses at Hamad International Airport. Set to open in 2022, the lounge will occupy a 9,000sqm of space and include a choice of restaurants, a gym and spa facilities. The lounge will form part of a major airport upgrade that will include an indoor tropical garden and is intended to complement rather than replace the carrier’s existing first and business class lounges.

Industry news 23 October

West Hollywood Edition 

Marriott International will open a new property in Los Angeles next month. The West Hollywood Edition Hotel, located on Sunset Boulevard will open on 12 November. The luxury hotel will feature 140 guest rooms, 50 suites and 20 one-of-a-kind residences as well as a restaurant, lobby lounge, rooftop pool and a spa. It will also offer more than 600sqm of meeting and event space.

Accor expands in the Philippines 

Accor has signed nine new hotels in the Philippines, adding to the five already in the pipeline. The properties will span a range of brands and include debut properties for the Pullman Living, MGallery, Swissotel, Novotel Living, and Ibis Styles brands in the country. The additions will bring the hotel group’s total in the Philippines to 22 hotels by the end of 2024.

Ritz-Carlton Pune debut 

Ritz-Carlton has opened a second luxury hotel in India. The Ritz-Carlton, Pune features 198 guestrooms and 35 suites. Amenities include a choice of five dining venues, a club lounge, fitness centre, yoga deck and spa as well as more than 3,000sqm of conference and event space, including an outdoor foyer and deck area.

Industry news 21 October

Pullman Melbourne opens

Accor has opened the doors to its latest Melbourne hotel. The 204-room Pullman Melbourne on Swanston is fresh from a $30 million revamp and rebrand (formerly the Swanston Hotel Grand Mercure). Located in the heart of the city, the hotel now boasts a new restaurant, a club lounge, redesigned guest rooms and a new-look lobby area. 

Qatar boosts Adelaide

Qatar Airways plans to switch aircraft on its Doha-Adelaide route. The carrier will operate its newest state-of-the-art A350-1000XWB from 29 March, upping capacity the route by 16%.

Cathay ups entertainment

Cathay Pacific is upgrading its in-flight entertainment options. Travellers on the carrier’s A350 fleet will be able to watch live sport, including the Hong Kong 7s and next year’s Tokyo Olympics as well as a wider selection of blockbuster movies, including some “soon-to-be on show in movie theatres’.