Co-workers looking at a document demonstrating why a company should never compromise on great service

Why your company should never compromise on great service

 

“The key is when a customer walks away, thinking, 'Wow, I love doing business with them, and I want to tell others about the experience.’” - Shep Hyken

 

In the wake of what many are calling “The Great Resignation”, service has never been more important and seems to be lacking across almost every industry. Whether you’re in the supermarket, dining in a restaurant, visiting a retail store, or calling a toll-free number, they are short-staffed and overworked.

About Flight Centre Travel Group

The Flight Centre Travel Group is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia, has company-owned leisure and corporate travel business in dozens of countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates, and Asia. ASX listed Flight Centre Travel Group (FLT) also operates the global FCM corporate travel management network, which extends to more than 100 countries through company-owned businesses and independent licensees, along with Corporate Traveller, the flagship business specific to the small-to-medium-sized enterprise sector. For more information, visit fctgl.com.

Better business travel with Corporate Traveller

 

It's time for better business travel management


With Corporate Traveller, you get a travel management company that blends the best in tech with over 30 years of travel expertise, plus: 

  • A team of travel agents that grow with your business
  • An all-in-one travel platform for desktop and mobile   
  • 24/7 emergency support
  • Traveller tracking and duty of care dashboard
  • Exclusive deals, negotiated rates, linked loyalty programs, and more 


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