Onboarding flight plan SME Toolkit

Roll out your travel program in three easy steps

Get your travel program off the ground without the turbulence. Smooth, fast, and fuss-free with a trusted travel partner by your side at every step.

Three steps and it's all systems go

With access to top-tier resources and exclusive perks from our parent company, Flight Centre Travel Group, we’ve helped thousands of businesses launch their travel programs smoothly and successfully, without the usual headaches.

Our implementation process? Simple. Smart. Seamless. It all comes down to three easy steps.

  • Step 1: Check-in complete

    The moment you say yes to Corporate Traveller, we hit the ground running. Our easy implementation program sets you up for success with: 

    • A 45-minute kick-off meeting & change management consultation
    • A clear, step-by-step roadmap for a smooth transition
    • Expert support to make switching from your current provider effortless
    • Help identifying key internal champions to lead the change
    • A custom “go-live” timeline (as quick as 24 hours or up to 2.5 weeks, depending on your needs)
    • A dedicated customer implementation manager (for Savi implementation)
  • Step 2: All aboard

    Change is easy when everyone’s on board. We make sure your team is in the know and excited about the switch to a new business travel management company with a customised communications package that includes:

    • An introductory letter outlining the change, timeline, action items, and benefits
    • A one-page, easy-to-read travel policy—no jargon, just the essentials
    • Tailored messages for key stakeholders
    • Travel workflow documentation, FAQs, and training materials
    • A warm welcome from your travel manager

    And because great business travel programs come with great perks, your team gets access to:

    • 24/7 support for business travellers—help anytime, anywhere
    • Discounted lounge passes for extra comfort on the road
    • Company-wide travel insurance (optional, but a smart move!)
    • WorldAware travel alerts to keep travellers informed and safe

    Smooth, stress-free, and packed with benefits—this is how change should feel.

  • Step 3: Cleared for takeoff

    Successful change isn’t just about switching systems, it’s about making sure everyone feels confident and ready to roll. Our change management framework makes learning easy with:

    • Travel process and tech training for travel bookers and travellers
    • A personalised “Welcome to Corporate Traveller” go-live email
    • Online reporting training for decision-makers and finance teams
    • Dedicated support from your travel manager 

We’ve got your back every step of the way

Going live is just the beginning. Our ongoing support ensures everything runs like clockwork with:

  • Corporate Traveller’s Ultimate check-in program
  • Four weeks of “Hyper-Care” tech support for a seamless transition
  • Customer satisfaction reporting through NPS and feedback surveys
  • A check-in call from your Corporate Traveller business leader
  • A full review at the three-month mark to fine-tune your program
  • Ongoing on-call tech support & routine travel program reviews
Better business travel with Corporate Traveller

Ready for a smooth transition?

Chat with us today to claim your FREE change management service and get your travel program off the ground in just three easy steps.

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