Corporate Traveller and FCTG achieve IATA NDC Level 4 Certification

Level 4 NDC certification confirms that Corporate Traveller can provide ‘Full Offer and Order Management’. This means in addition to booking NDC airline content, the company’s travel consultants can also support changes in travellers NDC bookings and flight disruption. These are key elements of servicing clients in the corporate sector.

Many airlines, including United Airlines, American Airlines and Lufthansa have also achieved Level 4 status, but to date no other global travel management company has reached this level of NDC capability.

Jason Toothman Executive General Manager – Global Air Distribution for Flight Centre Travel Group, commented: “We are excited to achieve Level 4 Certification as a seller of NDC content. This is another significant milestone on our NDC roadmap. We have been able to search and book NDC content with selected partner airlines via our preferred technology aggregators in each of the markets where FCTG’s corporate brands operate for several months. However, the ongoing issue around implementing NDC has been the ability to handle bookings which have been disrupted – this applies not only to Corporate Traveller, but any other TMC or agency capable of making live NDC bookings. Disruption handling is a key element of corporate travel management and is often time critical; receiving a disruption notification, assessing the suitability or proposed alternates and actioning subsequent changes.”

Yanik Hoyles, IATA´s Director Industry Distribution Programs commented: “We are pleased to welcome Flight Centre Travel Group as the first global travel management company to become NDC Level 4 Certified and hope they can serve as an example to other travel sellers in this new stage of volume growth.”

About Flight Centre Travel Group

The Flight Centre Travel Group is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia, has company-owned leisure and corporate travel business in dozens of countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates, and Asia. ASX listed Flight Centre Travel Group (FLT) also operates the global FCM corporate travel management network, which extends to more than 100 countries through company-owned businesses and independent licensees, along with Corporate Traveller, the flagship business specific to the small-to-medium-sized enterprise sector. For more information, visit fctgl.com.