Flight Centre Travel Group FY25 Financial Results

Our parent company, Flight Centre Travel Group (ASX:FLT), has released its full-year results for FY25.

August 27, 2025

The results showed that FCTG achieved a record total transaction value (TTV) of AUD$24.5 billion, up three per cent year-on-year (YOY) in a challenging global trading cycle, and an AUD$289.1 million UPBT, at the midpoint of the recently revised range.

The corporate business again delivered a record TTV of AUD$12.3 billion, up two per cent YOY, with FCM Travel securing a large pipeline of new accounts, expanding addressable markets, and set to benefit from industry consolidation. Corporate Traveller is also set to become an AUD$5billion-per-year TTV business and outperform in the large US market.

Comments by Tom Walley, Corporate Traveller Global Managing Director:

“Corporate Traveller Australia was Flight Centre Travel Group’s most profitable and productive business globally in FY25, which highlights just how much growth and resilience we’ve seen in the SME market in this region,” Corporate Traveller Global Managing Director Tom Walley said.

“We’ve had record levels of transactions and profit, but none of that has come at the expense of outstanding customer service, because we have also experienced record-level CSAT and NPS ratings, which are a direct reflection of customer satisfaction.

“The year hasn’t been without some significant challenges, but we’re incredibly proud of our ability to retain and grow through it, and that can be put down to our very intentional strategy of focusing on our lane and elevating the customer experience, which is central to everything we do.

“Today’s travellers demand efficiency from their travel companies, and we consistently deliver on that promise, which has resulted in retention rates of around 95 per cent, and a new business win value over $130 million in Australia in FY25.

“We’ve taken a strategic approach to automation and technology adoption that ticks two boxes: empowers our people to do more with less, and enhances the customer experience. The outcome is efficiencies for our people and our customers, and improved revenue as a result – not one or the other.

“We have led the way in our adoption of New Distribution Capability (NDC), which is a marked shift in the way airlines distribute travel content, and it means our customers have been at the front of the line since day one to access better savings and more content.

“We’re excited for what lies ahead for Corporate Traveller. We’re looking at targeted geographical growth of new business. We are accelerating the deployment of features that are going to enhance the usability of our products, improve expense management for bookers and grow the access to travel content for our customers.

“As always, we owe every part of our success to our people, who have an authentic understanding of their customers’ businesses, and continue to take Corporate Traveller from strength to strength. I am incredibly grateful for their dedication.”