Meet your customer success team
Your business success is our priority. Plain and simple.
Our mission? To help you build a best-in-class travel program that keeps your business moving, saving, and succeeding.
The travel team that grows with you. Imagine having a team of travel experts dedicated to saving you money, maximising ROI, and streamlining your travel program. Sound good? We think so too.
They say it takes a village to raise a child. We say it takes a 'success team' to manage a business travel program.
Wholistic service beyond-the-booking
Together, our customer success ‘dream team' will help you:
✔ Drive compliance
✔ Elevate duty of care
✔ Simplify approvals
✔ Streamline reporting
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A travel manager always in your corner
Travel can be tricky, but you don’t have to handle it alone. Need a last-minute hotel? A flight change? We’ve got you.
At Corporate Traveller, every customer gets a dedicated travel manager—a real human, not a call-centre shuffle. You’ll be on a first-name basis with someone who knows your business inside out and is just a call or email away anytime you need.
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A business leader to help you connect the dots
No matter how big or how small your team is, sometimes you need a helping hand. That’s where your business leader will step in and guide you.
Using market-leading data analytics and insights from your dedicated travel manager, your business leader will help you:
- Cut costs and find the best deals
- Identify travel behaviours that need changing
- Discover the best tech solutions
- Refine travel policies
- Drive even more ROI on your travel program
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A customer success consultant to crunch the numbers
If you’re keen to decode your data or get a strategic opinion on your travel program, we’ve got just the team for you. Our customer success consultants are here to make sense of the numbers and turn them into smart, actionable insights.
This team can help you:
- Solve duty of care headaches
- Fix reporting gaps
- Uncover hidden spend
- Boost adoption rates
- Strengthen compliance
- Gain full visibility on spend
As a business leader, I always want to learn as much as possible about the companies of my customers. I don’t just want to learn about their travel program; I want to get an understanding of who they are, what their goals are, and who their competitors are. The only way to create a successful travel program is to know the ins and outs of the company
Samantha Anderson, Business Leader Corporate Traveller.
But don't just take our word for it
Let us illustrate it with a real-life example
Stoddart, one of Australia's leading stainless steel fabrication specialists and metal fabrication manufacturers, decided that they wanted to use the downtime during the pandemic to rejuvenate their travel program and tackle existing travel compliance issues head-on.
Business Leader Samantha Anderson and Success Consultant Mark Mooney worked hand-in-hand with the team at Stoddart to implement the best travel program for the organisation.
Together they:
- streamlined the self-service travel booking process
- implemented a new compliance policy
- introduced an easy approval process
- improved the organisation's duty of care
The result?
“We gave business travellers more autonomy, which led to better compliance and cost-savings,” explains Mooney. “Not only did we help Stoddart save on flight tickets and accommodation, we also freed up the Stoddart team to focus on the growth of the organisation instead of wasting time on travel arrangements.”
It was a pleasure working with you. Thank you for all the support, action and guidance getting us to this point and achieving these outcomes. It has been greatly appreciated.
Celina Liston, Executive Assistant Stoddart
Got more complex travel needs?
Meet our key customer success managers—your go-to team for expert consultancy, strategic planning and taking your travel program up a notch.
They’re dedicated to your business, offering tailored solutions and tools that align with your goals to drive real results. Think of it as a partnership built for success. One example?
Todd Morgan, Key Customer Success Manager at Corporate Traveller, helped one customer achieve a 200% return on investment for their travel program. Woah! Morgan implemented a comprehensive hotel plan, a fantastic airline deal, status upgrades and even lounge access for board members. For the finance team, he put together a suite of meaningful reports.
The title ‘Key Customer Success Manager' has its objective in the name – we are here to make our customers as successful as possible. They aren't an account to simply ‘manage' – whatever that means – they are a customer whose success is as important as our own.
Todd Morgan – Key Customer Success Manager, Corporate Traveller
Want to know what it's like to have a customer success team by your side? Chat with us today!