Priority Traveller program
Some travellers carry more than luggage, and the support from their travel partner should reflect that. For senior executives, every part of the travel experience should be prioritised.
Trusted by over 4,500 Australian businesses
Prioritising every part of the travel experience for those that need it more
Priority Traveller is Corporate Traveller’s elevated program for executives and the EAs who support them.
Every customer can nominate up to three Priority Travellers, while every Premium Class booking is automatically regarded as Priority.
It’s built for high-stakes trips, adding more insight, more oversight, more speed and more access around the people who need it most.
Behind it sits travel managers with deep industry experience, working together to raise the standard on every journey.
Covering the entire travel experience for executives
Priority Booking, Priority Check, Priority Care, and Priority Access. Each one wraps additional support around every aspect of the business travel experience.
More insight - With Priority Booking
Your preferences are known before you even ask, and special requirements are handled without fuss.
✓ Preferences captured and applied to every booking automatically
✓ Deep traveller profiles that remember seating, hotel, and loyalty details
✓ AI-enabled insight and smart recommendations
✓ Companion arrangements
✓ Excess baggage managed
More oversight - With Priority Check
A systemised “second set of eyes” on booking reviews and itinerary confirmations, giving you 100% peace of mind.
✓ Systemised Priority Traveller domestic and international booking checklists, provided on all premium trips and services
✓ Visa and entry requirement confirmation and ground transport arrangements
✓ A second set of eyes on every trip booking prior to confirmation
✓ Clear ownership and accountability with pre-travel confirmation booking and post trip follow up
More speed - With Priority Booking Care
Priority Care means you're first in line, with fast resolution whenever a request or a short-notice change comes up.
✓ A dedicated travel manager, plus backup so there's always cover
✓ Prioritised 24/7 support and priority resolution from real people who know your business
✓ Proactive disruption management when weather or cancellations hit
✓ Coming soon: Blue Ribbon Baggage assurance
More value - With Priority Access
Unique value leveraging Flight Centre Travel Group assets
✓ Supplier escalation when it counts
✓ Access to corporate hospitality and Flight Centre Travel Group's global supplier network relationships
✓ Airport and ground transport relationships
Ready to talk about how we manage your priority travellers?
Talk to a Corporate Traveller Business Travel Solutions Specialist today
For Senior executives and frequent travellers
- Your travel should reflect the level you operate at, without having to ask for it.
- Priority Traveller means your preferences are known, your time is protected, and disruption gets handled before it reaches you.
- There's no chasing and no settling for standard experiences when you're anything but.
For Executive Assistants
- You know which travellers need the extra level of attention. Priority Traveller means your travel partner recognises that too and delivers on it.
- A dedicated travel manager, backed by a full team, takes the pressure off organising travel for someone whose schedule can't afford a mistake.
- The additional resources and systems behind this program means when we're looking after a priority traveller, we perform at an even higher level.
What our customers say
Your most important travellers deserve more
Priority Traveller gives executives and their EAs faster support, smarter oversight, speed and access. It is support that is elevated across every aspect of the travel experience that standard travel management can't match.
Talk to a Corporate Traveller expert today to find out what it looks like for your business.
Frequently asked questions
-
Who is Priority Traveller for?
Priority Traveller is designed for two groups: senior executives and decision-makers with complex or high-value travel, and the executive assistants who book and manage that travel on their behalf. It also suits frequent long-haul travellers whose itineraries have multiple points where things can go wrong.
-
How is Priority Traveller different from standard Corporate Traveller service?
Priority Traveller takes a systemised approach that connects everything a senior executive needs across their whole travel experience.
Rather than a handful of separate extras, it's one joined-up program: deeper traveller profiles, a second set of eyes on every booking, faster response times, and access to preferred suppliers and hotel relationships, all working together around your most important people.
-
What happens if a flight is cancelled or a trip is disrupted?
Priority Travellers go straight to the front of the queue if a flight is cancelled or disrupted. Proactive disruption management flags and resolves issues before they reach the traveller wherever possible. When something does go wrong, response SLAs and prioritised 24/7 VIP support mean requests get sorted fast, ahead of the general queue.
-
Can Priority Traveller help executive assistants who manage travel for a CEO?
Yes. Executive assistants are provided with a team that recognises the complexity of managing travel for a senior executive, with systemised checklists, clear accountability, and a dedicated point of contact. That takes pressure off the EA without taking away their oversight.
-
Does Priority Traveller only apply to international travel?
No. International travel can be trickier, with more moving parts and tighter margins for error, which makes the program ideal for long-haul journeys. But Priority Booking, Priority Check, Priority Care, and Priority Access apply to domestic and international travel alike, with checks scaled to the complexity of the trip.
Every check works to keep connections smooth from first leg to final destination.
-
What partnerships does Corporate Traveller have?
Corporate Traveller partners with 400+ airlines, major hotel groups, and leading car hire brands globally. Backed by Flight Centre Travel Group's buying power, customers get access to exclusive rates, negotiated perks, and broader travel choice across flights, accommodation, and ground transport, all in one platform.
Deeply embedded relationships with domestic and international carriers also mean priority support for your travellers when disruption hits. Learn more about our partnerships here.