Kick-start your business travel policy

Baby steps

The first step is to partner with a business travel company, who’ll provide your organisation with your own dedicated Travel Consultant. Your Travel Consultant will work closely with you to provide guidelines on how to build a policy and what to think about including in it.

A well-planned travel policy answers all the questions surrounding company travel, so you don’t have to every time someone makes a booking. Without this framework and great technology to support it, business travel can become a bit of a free-for-all mess.

A starter travel policy could include basic instructions on:

• Booking information
• Domestic flights
• International flights
• Accommodation
• Car hire / transport
• Internal communication
• Traveller safety and wellbeing

Capture your instructions for each of these travel components in a document. We suggest sharing the document with your Travel Consultant or getting them involved at the start to help you develop and cohesively document your company’s preferences. It’s also a good idea to share this document internally and potentially with one or two regular travellers in your organisation to sense check.

Tech speak

When it comes to technology, your Travel Consultant will explain how a good travel management platform can support your policy controls.

With Corporate Traveller’s Melon, traveller options can be controlled with pre-defined personalised algorithms and individual spend levels. Melon’s AI-driven policy configuration does the legwork and removes the frustration typically associated when searching via multiple sites. Melon serves up a variety of travel choices based on learned (user) behaviours to align with your company travel policy and goals.

By combining your business travel guidelines with a powerhouse travel platform like Melon, booking and managing travel becomes a whole lot simpler for both travellers and travel bookers.

Down the track

Once you get started, taking your travel policy from good to great, will take a bit of time. We suggest reviewing a newly implemented travel policy after about six months. You’ll be able to gauge how effective your policy is from the amount of questions or ‘noise’ you get from travellers and decision makers. When you’re ready to develop a more detailed policy, the process will involve input from quite a few key stakeholders.

Creating a strong foundation for business travel now and then reviewing your policy as your company grows will ensure business travel is handled efficiently and stays on budget over the long term.

About Flight Centre Travel Group

The Flight Centre Travel Group is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia, has company-owned leisure and corporate travel business in dozens of countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates, and Asia. ASX listed Flight Centre Travel Group (FLT) also operates the global FCM corporate travel management network, which extends to more than 100 countries through company-owned businesses and independent licensees, along with Corporate Traveller, the flagship business specific to the small-to-medium-sized enterprise sector. For more information, visit fctgl.com.