2023 Business Travel Highlights

2023 can be hailed as a comeback story for business travel as industries neared full recovery, demand for travel grew, competition got fiercer, sustainability became a hot topic and bleisure gained momentum.  Take a moment and join us as we reflect and recap on some of the key Corporate Traveller highlights that shaped 2023.  


Aeroplane taking off in China
China reopens borders and indicates return to business as usual  

After nearly three years of isolation, China reopened its borders to the rest of the world; bidding farewell to zero-COVID and saying hello to travellers from across the globe.  

Hong Kong airport
Hong Kong Airport scraps ‘travel zone’

Following the reopening of China’s borders, Hong Kong Airport bid farewell to its colour-coded travel zones for mainland-bound and transit travellers, therefore expanding lounge access for business class travellers and allowing for a more seamless travel experience.   

unpacked webinar steve hui
Unpacked Events series makes on-air debut with its first webinar  

Adrenaline was high as we kicked off our Unpacked webinar series featuring iFly Flat CEO, Steve Hui, AKA The Points Whisperer. Steve shared some terrific little-known insights into how you can accumulate and get the most of your rewards points before, during, and after travelling.  


Singapore marina bay sands
Flight Centre Travel group signs historic agreement with Singapore Tourism   

FCTG charts a new course with Singapore Tourism Board; marking its first global agreement since the pandemic. The multimillion-dollar deal invites more travellers to explore Singapore’s never-ending charm as a top business and tourist destination.   

aeroplane taking off
Jetstar tightens check-in times to boost timeliness  

In its attempt to boost punctuality, Jetstar Airways announced earlier times for check-ins, bag drops and boarding gate closures. Domestic: check-in and bag drop up to 40 mins before departure, international: up to 60 mins before departure, boarding gate closure: 20 mins before departure.  

corporate traveller unpacked event
Unpacked Events hits the road in Brisbane, Melbourne & Sydney 

Corporate Traveller hit the road with our first in-person Unpacked events, in Brisbane, Melbourne and Sydney. Guests unpacked the latest business travel trends and hacks for SMEs to supercharge their travel programs over tasteful luncheons and high tea style breakfasts with Steve Hui (CEO of iFly Flat). 


corporate traveller up program
Up, Up and Away!  

The future of business travel arrived as  Corporate Traveller launched Up, a market-first and specially designed Customer Care Program for SMEs to take their corporate travel management to new heights, complete with killer insights, top-notch services and unparalleled partner perks. 

fitness on the go
Accor and Peloton team up to put fitness first 

After monitoring business travellers’ needs for maintaining their fitness regimes on-the-go, Accor and Peloton joined forces by installing Peloton bikes in over 50 of Accor’s most popular properties Australia-wide. Accor guests can also pedal for perks when working out on a Peloton on-site during their stay.  

Business Chicks event photo
We kicked off our partnership with Business Chicks  

We announced our partnership with Business Chicks providing our customers with a chance to attend a series of inspiring events. Featuring a 5-city events series with none other than world-famous designer and entrepreneur, Professor Jimmy Choo, a six-city series of International Women’s Day events and series of Office Manager’s events.  

virign australia baggage tracking
From counter to carousel: Virgin Australia launched its new baggage tracking tool 

After a successful pilot program in May, Virgin Australia launched the nation’s first baggage-tracking tool in late August; allowing almost 70% of domestic flyers to track the status of their check-in baggage via the Virgin Australia app from counter to carousel. 

Calile hotel brisbane
The Calile crowned Oceania’s jewel, World’s No.12 

In a global invitation-only event, Brisbane’s beloved The Calile Hotel carved a name for itself as the Best Hotel in Oceania, and No.12 among The World’s 50 Best Hotels – a major win for Brisbane as a destination and the Australian hotel industry.  


Rex flight attendants
Rex raises the stakes with new loyalty program 

Rex’s frequent flyers rejoiced as the airline announced the launch of its new loyalty program. The comprehensive “Rex Flyer” offering spices up the competition, while serving corporate travellers with more benefits than ever before.  

corporate traveller unpacked event
Unpacked Roadshow 2 covers more ground 

Our second stage of the in-person Unpacked roadshow continued in Brisbane, Sydney and Melbourne, with additional stops in Adelaide and Perth to spread the word on how SMEs can make the most of their business travel programs. 

great place to work
We became #GPTWCertified 

Our people have spoken – Flight Centre Travel Group is officially certified as a Great Place to Work (GPTW) in 25 countries! GPTW is globally recognised as the authority on workplace culture and we’re so proud and grateful to our Flighties for this recognition.  

IHG’s Hotel Indigo brings back the lost art of borrowing from your neighbour   

In its largest-ever international marketing campaign, Hotel Indigo AKA The World’s Neighborhood Hotel, launched Borrowed by Hotel Indigo – where those living in the hotel’s same postcode can “borrow” everyday necessities (sugar, olive oil, coffee, etc) at no cost to foster connection and build community.  

blesiure hotels
The Rise of Bleisure  

In our final webinar of the year, we unpacked the booming value of business leisure (or “bleisure”), top bleisure travel trends, benefits of incorporating bleisure into your travel policy, PLUS 3 jam-packed itineraries for London, Singapore and Doha created by our travel experts to add a dash of adventure to your corporate travels!  

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Whether you already have a travel partner in place - or are not sure if your business needs one - our expert advice will help you decide. Our blended approach to business travel management makes us truly unique, fill in the contact form to make an appointment with one of our dedicated travel experts today.

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