Watch now: State of the Market 2020 Webinar

Breaking Down 2020’s State of the Market Report

Live Webinar Recorded Thursday 8 October, 10.30 am AEST

Our 2020 State of the Market Report is out now! Have you downloaded your copy?

This comprehensive global report on the state of business travel is packed with key insights into how, and when, businesses in Australia and around the world are planning to start travelling again.

To help breakdown these insights, we’ve got two of Flight Centre Travel Group’s senior global procurement leaders, along with the report’s author General Manager 4D Business Consulting Felicity Burke, to dive into the results of the State of the Market Survey and discuss the impact COVID-19 has had on travel programs, and how companies are planning to re-emerge post-COVID-19.

Key topics:

  • Global and regional sentiment on the readiness and confidence to return to travel - and why some countries are further ahead than others. 
  • How the impacts of COVID-19 are going to change the way airlines and hotel providers operate in 2021 and beyond.
  • What changes travel managers should be making to their suppliers, policies and budgets for 2021.


Felicity Burke - Facilitator, General Manager 4D Business Travel Consulting

Greg Parker, Executive General Manager, Global Air (Australia)

Andrew Gallard, General Manager, Global Procurement Network

Get your copy of the State of the Market Report 2020

A total of 2500 business travel managers, bookers and travellers around the globe took part in our survey, in order to give us greater insight into our clients’ prevailing sentiments on business travel conditions as countries emerge from the COVID-19 crisis.